SHIPPING


HOLIDAY SHIPPING INFORMATION

Please note the following when placing your online orders for delivery during the Holiday season, as orders may experience additional processing days. Access your order status by signing in to your ACCOUNT or CONTACT US.

BLACK FRIDAY & CYBER MONDAY
Due to the large volume of Holiday orders, additional processing time may occur on standard ground orders.

CHRISTMAS
Shop until Tuesday, Dec 19 at 2PM ET for Christmas delivery! See all shipping details below:

SHIPPING METHOD

CUTOFF DATE

CUTOFF TIME

Express Service December 19th 2 pm EST
Standard Service December 12th 12 am MIDNIGHT EST
Rural and Remote Service December 5th 12 am MIDNIGHT EST
Electronic Delivery (EGift Cards) December 24th 1:00 pm EST

 

Order by December 19st 2:00 pm EST via Express Service and your order will be delivered by Christmas.*
Order by December 12th 12:00 am Midnight EST via Standard Service and your order will be delivered by Christmas.*
Order by December 5th 
12:00 am Midnight EST via Rural and Remote Service and your order will be delivered by Christmas.*

EGift Cards
Send an eGift Card any time! Schedule your gift to arrive immediately, or on the date of your choice. Send a gift now!

* All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. 

ORDER PROCESSING, DELIVERY AND SHIPPING CHARGES

All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday will be processed on the following business day. Please allow 1-3 days for order processing plus shipping times noted below. If you have any questions concerning the processing or shipment of your order, please contact us via email or call us at 1-800-387-6707.

ORDER TOTAL

STANDARD
5-7 BUSINESS DAYS

EXPRESS
2-3 BUSINESS DAYS

CA $0.00 - CA $65.00 CA $8.50 CA $15.00
Over CA $65.00 FREE CA $6.50

 

Standard orders: Orders placed with M·A·C Cosmetics Online Canada via Standard Service ship from Canada via FedEx or UPS Ground and are delivered in 5-7 business days from the order’s ship date. Please note that shipping to rural or remote destinations may result in extended shipping times of up to 14 business days.

Express orders: Orders placed with M·A·C Cosmetics Online Canada via Express Service ship from Canada via FedEx or UPS Air and are delivered in 2-3 business days from the order’s ship date. Please note that shipping to select rural or remote destinations may result in extended shipping times of up to 8 business days. Express Service may not be available for some remote destinations. Express orders will be processed the same day the order is placed if your order is received by 11:00 am EST. Orders received after 11:00 am EST will be processed on the next business day. Express orders may require a signature upon delivery.

Receive free standard shipping with any CAD CA $65+ purchase. No offer code necessary. Orders under CAD CA $65 are shipped via Standard Shipping for a flat rate of CA $8.50. In addition, we offer Express Shipping for a flat rate of CA $15.00. The order value is the subtotal of your order not including tax or gift wrap charges.

M·A·C PRO MEMBERS
ORDER TOTAL

STANDARD
5-7 BUSINESS DAYS

EXPRESS
2-3 BUSINESS DAYS

CA $0.00 - CA $100.00 CA $8.50 CA $15.00
Over CA $100.00 FREE CA $6.50

 

Standard orders: Orders placed with M·A·C Cosmetics Online Canada via Standard Service ship from Canada via FedEx or UPS and are delivered in 5-7 business days from the order’s ship date. Please note that shipping to rural or remote destinations may result in extended shipping times of up to 14 business days.

Express orders: Orders placed with M·A·C Cosmetics Online Canada via Express Service ship from Canada via FedEx or UPS and are delivered in 2-3 business days from the order’s ship date. Please note that shipping to select rural or remote destinations may result in extended shipping times of up to 8 business days. Express Service may not be available for some remote destinations. Express orders will be processed the same day the order is placed if your order is received by 11:00 am EST. Orders received after 11:00 am EST will be processed on the next business day. Express orders may require a signature upon delivery.

Receive free standard shipping with any CAD CA $100+ purchase. No offer code necessary. Upgrade to express shipping on orders CA $100+ for CA $6.50. The order value is the subtotal of your order not including tax or gift wrap charges.

SHIPMENTS TO P.O. BOXES AND INTERNATIONAL ADDRESSES

We are currently unable to accept orders shipped to P.O. Boxes and orders billed or shipped to destinations outside of Canada. Some items sold M·A·C Cosmetics Online Canada require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At M·A·C Cosmetics Online, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in Canada to which we can deliver, we will be happy to ship your full order.

PO BOX Address Notice: Due to the Canada Post strike, shipment and delivery to PO BOX Addresses and remote postal codes may be impacted. If your order is affected, you will receive a communication regarding the delay in shipment. We are happy to hold any impacted orders and ship once the strike has been resolved.

Please note, many M·A·C Cosmetics counters internationally will process phone orders. Please visit our store locator to find a store near you.